Verify patient insurance eligibility in seconds — individually or in bulk — with direct payer connectivity and a full audit history of every check.
Neo Eligibility is an insurance eligibility verification module built into the NeoMD platform, designed to help practices confirm patient coverage before service — reducing claim denials and front-desk guesswork.
Staff can run Individual Eligibility checks by entering payer, practice, and subscriber details — including NPI verification, service type, and place of service — to get real-time coverage confirmation. For higher volume, Bulk Eligibility lets teams upload multiple CSV files at once and process eligibility checks for entire patient batches in a single pass.
Every request is logged in Eligibility History, giving practices a searchable audit trail of past verifications. Administrative tools for Carrier Group, Carrier Address, Carrier Setup, and Availity Payer management let teams configure and maintain payer connections directly within the system, keeping eligibility data accurate and up to date.
Verify a single patient's coverage in real time with payer, subscriber, and service details.
Upload multiple CSV files and process eligibility checks for entire patient batches at once.
Verify practice NPI numbers directly within the eligibility check workflow.
Access a full, searchable log of past eligibility checks and their results.
Configure carrier groups, addresses, and setups to keep payer data organized and current.
Manage Availity payer connections for direct, reliable eligibility verification.
Set service type, place of service, and relationship code to match the exact coverage being checked.
Reuse previously entered practice details to speed up repeat eligibility checks.
A closer look at the interface and core modules.
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